East Coast Transport

East Coast Transport

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Description

The East Coast Way

Forty years ago, East Coast was started with the basic principles of honesty, integrity, partnership, and hard work.

Today, East Coast Transport, a woman-owned minority business, continues with those same principles, along with dedication, experience, and teamwork. Our family of brokers, agents, dispatchers, and staff is dedicated to the ultimate success of every transaction for our customers to ensure that we represent our and our customers’ brands through elite freight transportation services.

East Coast demonstrates our strong commitment to our employees’ growth, success, and knowledge, through ongoing training and talent development, which adds to our business success. We continue to apply the latest and best-suited technology to enhance our productivity, accuracy, and performance as a transport and logistics company. East Coast has been the recipient of many performance awards that prove our success is customer-focused.

East Coast Mission Statement

East Coast Transport LLC Strategic Focus
To be the best Logistics Service provider in the industry

Mission – What we will do
We will attract and retain the best people, provide flawlessly executed integrated solutions and consistently deliver value to our customers.

Strategic Focus – How we will achieve our mission
Develop and implement plans and programs that support our three areas of strategic focus:

  • Customer Loyalty – keep our customer’s business at the center of all we do
  • Talent Development – invest resources to help our employees improve their job skills and prepare for professional growth and new opportunities
  • Profitable Growth – live up to the expectations and enhance the investments of our stakeholders

East Coast Core Values

Exceed Customer Expectations
We are committed to exceed the expectations of our customers.

Value Our People
We respect each other, recognizing geographic and cultural differences.

Work Safely
We work in a manner that is safe for ourselves and for the people around us.

Demonstrate Good Citizenship
We are a good corporate neighbor and active in the community.

Act with Integrity
We conduct business with integrity and trust.

Embrace Teamwork
We collaborate with our customers, supplier partners and each other to achieve success.

Solving Puzzles, One Load at a Time

Every load is different:

Pick up, transit, delivery – in the trucking industry, these can change in a New York second. Weather, access, carrier/fleet, driver issues, and breakdowns are all different pieces to a puzzle that are part of the process. East Coast knows how to connect these pieces with superior communication and transportation knowledge.

When things go wrong, we get to work fast. The first order of business is seamless transparent communication with our customers. Consider this the edge of a puzzle. Fitting the interior pieces together means understanding federal requirements for drivers and carriers, fleet issues, as well as dealing with multiple personalities or weather delays. East Coast knows how to get people together to solve problems, fitting the final pieces together and getting your freight picked up, delivered, and communicating any unforeseen issues to empower you, our customer, with honest, timely, and reliable information to notify your customer with any delay.

East Coast will never leave the puzzle unfinished or without complete management oversight.

When did your last transport and logistics company promise you that?

We’re Not Too Big, Not Too Small

Up front, honest and no excuses, East Coast promises best in class service with superior communication, competitive rates, 24/7 tracking and tracing, safe proven carriers, utilizing the latest technology, for every load to ensure you keep your obligation to your business and your focus on customer satisfaction.

We’ll Take It from Here

Give us the opportunity to show you the East Coast difference; our no-nonsense, no-excuses approach; providing competitive rates and the best service in the transportation industry.

Transportation tailored to your business, delivering customer satisfaction every time.

Make a change and let us show you the difference – Contact East Coast now!

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