PFS Commerce

PFS Commerce

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Description

PFS is the premier eCommerce fulfillment provider

Drawing upon 20+ years of experience and innovation in the industry, PFS, business unit of PFSweb, Inc., supports eCommerce fulfillment operations for both DTC and B2B channels.  Brands and retailers across industry verticals (health and beauty, jewelry, CPG, apparel, footwear and government) look to PFS to provide brand-centric operations that effectively scale to support growing eCommerce demand.

Stay ahead of the game in today’s digital-first retail environment by outsourcing with confidence with PFS. Backed by the best technologies, systems and people, our solutions enable you to quickly scale operations in support of record volumes, expand to new geographies, enhance the customer experience with omnichannel technology and more.

From multi-node fulfillment operations that ensure faster order delivery, to customer service interactions that prioritize customer satisfaction and first-call resolutions, to omnichannel operations that optimize inventory across digital and physical channels, PFS delivers on brand ethos across every eCommerce touchpoint.

Order Fulfillment

Our branded order fulfillment services leverage technology-driven, highly efficient pick/pack/ship operations and value-added services to ensure each shipment inspires customer loyalty.

Customer Service

Acting as an extension of your brand, our scalable customer service solution provides scalable, yet personalized care across support channels: phone, email, live chat, social listening and chatbots.

Order Management Platform

Our Order Management Platform supports the complete order-to-cash cycle, from placing, processing and distributing eCommerce orders, to payment and fraud services aligned with your business needs.

Claim Listing

Is this your business?

Claim listing is the best way to manage and protect your business.

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