Our fundamental policy is “to give complete satisfaction to customers through our customers-oriented services.”
To materialize this policy, we are determined to carry out the following hard and steadily as a trustworthy provider of logistics services.
We always listen attentively to what customers say, understand fully what they need, and give them the optimum logistics services. To this end, we endeavor to improve our logistics services system on a day-by-day basis. We put ourselves in customers’ shoes and make efforts every day for the betterment of services so that customers may be prompted to use our services repeatedly. In due consideration of customers’ requirements for SCM, 3PL and “Just In Time” logistics services, we keep our business networks covering our overseas corporations and partners up to date to serve customers on demand. Rapid changes are seen in many spheres of the world economy; production bases are being shifted one after another from Japan to China and other foreign countries, causing logistics services to change accordingly. Therefore, we continue to be alert for changes in logistics requirements and to be quick in satisfying them. In view of global information technology, we have established the website tracking system as a case of pre-empting the future for the sake of our customers. We assure you of following “the customers’ convenience first” policy in meeting changing needs of the times.
All of us at Naigai Trans Line ensure that we will do our best to attain the above-mentioned goals to satisfy customers’ requirements and continue to be able to do so.
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