Night Dispatch – Evening Shift

Hours: Evening Shift – 3 pm – 11 pm or 4 pm – 12 pm

As a member of the Night Dispatch team, your role is pivotal in upholding R2 Logistics’ standard of outstanding customer service. For the convenience of our customers, R2 Logistics provides 24/7 availability. This role supports our operations team through communicating with contracted carriers, providing them with the information necessary to pick up and deliver on time.

Responsibilities Include:

• Contacting carriers to track and trace shipments
• Resolving issues in transit
• Inbound call handling
• Scheduling pickup and delivery appointments
• Order entry
• Additional administrative duties, as needed

Preferred Qualifications:

• Outstanding customer service background
• Excellent communication skills, both written and verbal
• Ability to solve problems independently and as a team member
• Strong knowledge of Microsoft Office and basic computer programs
• Overnight availability is required, weekend flexibility is preferred

Benefits:

• One on one training focused on setting up your career success
• Competitive base salary with uncapped commission
• Opportunity for internal career advancement
• 401k with company match
• Medical/Dental/Vision Coverage
• Paid Holidays & Vacation