Hours: Evening Shift – 3 pm – 11 pm or 4 pm – 12 pm

As a member of the Night Dispatch team, your role is pivotal in upholding R2 Logistics’ standard of outstanding customer service. For the convenience of our customers, R2 Logistics provides 24/7 availability. This role supports our operations team through communicating with contracted carriers, providing them with the information necessary to pick up and deliver on time.

Responsibilities Include:

  • Contacting carriers to track and trace shipments
  • Resolving issues in transit
  • Inbound call handling
  • Scheduling pickup and delivery appointments
  • Order entry
  • Additional administrative duties, as needed

Preferred Qualifications:

  • Outstanding customer service background
  • Excellent communication skills, both written and verbal
  • Ability to solve problems independently and as a team member
  • Strong knowledge of Microsoft Office and basic computer programs
  • Overnight availability is required, weekend flexibility is preferred

Benefits:

  • One on one training focused on setting up your career success
  • Competitive base salary with uncapped commission
  • Opportunity for internal career advancement
  • 401k with company match
  • Medical/Dental/Vision Coverage
  • Paid Holidays & Vacation

To apply for this job please visit r2logistics.catsone.com.