Palmer Distribution Services, Inc. was started in the mid-1960s by Frank Rifeschlagger as a public warehouse and trucking company servicing the grocery and chemical industry in Houston, TX. The name comes from a street where the first warehouses were located. After the founder passed away, the trust enlisted Hermann Services, Inc., a New Jersey based warehouse and transportation provider since 1927, to provide contract management of the operation in 1982. William Hermann, a third generation leader of Hermann Services, successfully revitalized Palmer’s operations through some challenging economic times during the 1980s. In 1988, Hermann Services acquired Palmer as part of an effort to expand its operations regionally. The Palmer name was retained for the next 9 years until 1997, when the division was renamed Hermann Warehouse Southwest. This name was short-lived as our CEO, William Hermann, made the decision to divest the division from Hermann Services in 2000. The Palmer name was restored at this time with a slight change to our current trade name of Palmer Logistics.
Today, Palmer Logistics is a successful regional provider based on the fundamental philosophies that have enabled the Hermann family’s success for four generations: reliability, customer service and uncompromising integrity. Brett Mears, son of the late William Hermann, runs the daily operations as our President.
We meet the requirements of our customers through an ISO certified quality management system. This system ensures total customer satisfaction through a process of improvement. Analysis of our annual Quality Assurance Report documents our proficiency in meeting our customers’ needs. We improve upon the process continually.
International Standards Organization (ISO) helps companies demonstrate consistent service through a documented quality management system to meet customer requirements as well as ensuring conformity to standards and applicable statutory and regulatory requirements. Palmer has been ISO certified since 1994. ISO 9001 is a benchmark that assures Palmer has an approved Quality Management System committed to constant review and improvement. Our customers benefit from:
Provide the ideal level of value to each of our clients in order to be the premier third party warehouse in each region of operation.
To be a great company that empowers its employees to maximize their God-given talents for their own betterment, and to provide our customers with exceptional solutions to their supply chain requirements.
To provide exceptional service through responsible Associates – A reputation above reproach
To provide an injury free workplace through responsible associates promoting a safe and healthy lifestyle
To make sound business decisions that promote a sustainable environment with minimal impact on the surrounding community
To provide a secure workplace, which minimizes potential threats and ensures the safety of our employees, the integrity of our customer’s product, and preserves company property
Palmer shall adhere to Good Manufacturing Practices through pest and quality controls, documentation, and risk assessment in order to protect the integrity of customer product, reduce errors and damage; ultimately ensuring the safety of the general public
Palmer Logistics is committed to combating human trafficking and the commercial exploitation of children by creating a culture of awareness
Service – the action of helping or doing work for someone.
Trust – firm belief in the reliability, truth, ability, or strength of someone or something.
Integrity – the quality of being honest and having strong moral principles; moral uprightness.
Respect – a feeling of deep admiration for someone or something elicited by their abilities, qualities, or achievements.
Our internal processes and employees are the backbones to our exceptional service.
Claim listing is the best way to manage and protect your business.
Something isn’t Clear?
Feel free to contact us, and we will be more than happy to answer all of your questions.